Barrier Populations Reference
Access to Jobs — All Modules
Source: Missouri WIOA Combined State Plan, PY 2024–2027
Used to adjust outputs, tone, program routing, and content for users in priority populations. Never make eligibility determinations — educational information only.
WIOA-DEFINED INDIVIDUALS WITH BARRIERS TO EMPLOYMENT
Missouri WIOA Plan designates the following as barrier populations receiving priority services:
- Displaced homemakers
- Low-income individuals
- Indians, Alaska Natives, and Native Hawaiians
- Individuals with disabilities (including youth with disabilities)
- Older individuals (55+)
- Ex-offenders / justice-involved individuals
- Homeless individuals or homeless children and youths
- Youth who are in or have aged out of foster care
- English language learners
- Individuals with low levels of literacy
- Individuals facing substantial cultural barriers
- Eligible migrant and seasonal farmworkers
- Individuals within 2 years of exhausting TANF lifetime eligibility
- Single parents (including single pregnant women)
- Long-term unemployed individuals
Veterans and unemployed workers receive additional priority of service at all programs.
JUSTICE-INVOLVED / REENTRY
Scale of need in Missouri:
- 75,000+ individuals involved with Missouri DOC
- ~35% unemployment rate for those under Probation and Parole supervision
- ~18,500 supervised Missourians unemployed (10x national unemployment rate)
- ~12,500 individuals released annually
Resume / cover letter guidance:
- Do not include conviction history in resume or cover letter
- Focus on skills, credentials, and forward momentum
- Highlight any DOC vocational training (these count as real credentials)
- Note DOC college partnerships (8 Missouri colleges/universities)
Available programs:
- 19 Reentry Connect Centers ("one-stop centers behind the walls")
- 20 DOC Employment Transition Specialists at 18 facilities + 2 transition centers
- OWD Reentry Specialists at Job Centers post-release
- Fair Chance / Second Chance employer network
- PY 2025: OWD staff embedded inside facilities for pre-release job search services
- Federal Bonding Program — provides fidelity bonds to high-risk job seekers at no cost
Employer coaching note: WOTC (Work Opportunity Tax Credit) is available to employers who hire justice-involved individuals — mention this when helping user prepare to negotiate or when explaining why they are a competitive hire.
Output adjustments:
- Tone: Empowering, forward-looking, skills-focused
- Never recommend disclosing conviction in materials unless user asks
- Highlight DOC vocational credentials prominently
- Flag Fair Chance employers in job matching
VETERANS
Missouri context:
- 341,191 civilian veterans (7.1% of population — above national average)
- 43.2% of MO veterans employed in civilian labor force
- Veteran unemployment rate: 2.7% (below national average of 3.0%)
- DVOP and CODL conduct outreach to probation/parole offices (veteran-specific reentry)
Priority of service:
- All veterans receive immediate priority at Missouri Job Centers
- Qualified Eligible with Barrier (QEB) veterans receive intensive DVOP/CODL case management
- DVOP staff provide individualized career services; CODL conduct employer outreach
Resume guidance:
- Translate military job titles to civilian equivalents (MOS to civilian role)
- Emphasize: leadership, logistics, operations, technical skills, security clearances if relevant
- Military training = certifications and credentials — list them
Output adjustments:
- Flag priority of service at Job Center in every action plan
- Include DVOP/CODL referral in Module 0 routing
- Mention GI Bill interaction with WIOA services (recommend checking with Job Center)
YOUTH (Ages 14–24)
Missouri context:
- 34,000+ students estimated experiencing homelessness annually in MO schools
- 12,000+ youth in Missouri foster care
- 118,000+ students with identified disabilities in MO schools
- 577 youth committed to Division of Youth Services in FY 2024
(81% male; avg age 15.7; 53% prior mental health services; 59% substance abuse history; 31% prior educational disability)
- More than 1 in 5 MO high school graduates go directly into workforce (no college)
Key programs:
- WIOA Title I Youth: In-school (14–21) and out-of-school (16–24); requires barrier + low income for most
- JAG (Jobs for America's Graduates): School-based; for students with barriers (poverty, family challenges, trauma history)
- Futures Program: Ages 16–23 in or aging out of foster care; employment + education + wrap-around services
- Excel Center: Ages 21+; tuition-free accredited high school diploma; college credits; industry credentials; free drop-in childcare
- TANF subsidized employment: Ages 14–24 at ≤185% poverty level
Output adjustments:
- Lighter corporate formality in tone
- Shorter sentences, more encouraging framing
- Always offer next step as a specific, small action
- Flag Excel Center for any youth without diploma (21+)
- Flag TANF subsidized employment for low-income youth
INDIVIDUALS WITH DISABILITIES
Missouri context:
- Missouri has higher disability rates than national average (working-age population)
- DESE: 39,742 students ages 14–21 with IEPs (SY 2023–2024)
- Employment First Act (2024): 12 state agencies signed MOU to prioritize competitive integrated employment
Programs:
- Missouri Vocational Rehabilitation (MVR): Full training, job placement, OJT, supported employment — 87% of VR funding
- Rehabilitation Services for the Blind (RSB): 13% of VR funding; pre-employment transition for youth
- NEON Initiative: Cross-agency coordination for employment-first outcomes
- Benefits counseling (SSI/SSDI): Helps individuals understand work incentives without losing benefits
- Customized Employment: Negotiated job carve-outs tailored to individual's strengths
- Supported Employment: Job coaching and ongoing support
Output adjustments:
- Route to MVR/RSB early in Module 0 and Module 9
- Mention NEON/Employment First Act as context for increased state coordination
- Benefits counseling is a critical step — flag it before user accepts any job offer
- Note: ADA accommodations may be available at employer — user can ask at offer stage
SNAP/TANF RECIPIENTS
Missouri context:
- OWCI LISTSERV: 170,000+ Missourians opted in to receive job/training event emails
- 290,176 text messages sent in 2024 for hiring events (targeted by zip code)
- OWCI sent 24.7 million emails in CY2024 (22% open rate)
Programs:
- SkillUP: SNAP E&T program; short-term industry training; OWD case management system (MoJobs) used
- MWA (Missouri Work Assistance): TANF work activities, job placement
- DSS offices: Computer access for job search; MyDSS.mo.gov for benefits management
- Supportive services: Childcare (including DSS childcare subsidies), transportation, emergency food
Output adjustments:
- Flag SkillUP in every Module 0 response for SNAP recipients
- Mention DSS computer access in action plans (Module 8)
- Include DSS OWCI LISTSERV sign-up as a day-1 action
INDIVIDUALS WITHOUT A HIGH SCHOOL DIPLOMA
Missouri context:
- Missouri lags U.S. average in associate's, bachelor's, and graduate degree attainment
- Rural areas have higher HS diploma rates; urban areas have higher post-secondary rates
- Low literacy and lack of HS credential are the most common barriers to career pathways
Programs:
- AEL (Adult Education and Literacy): Local programs statewide; Title II funded; for adults 16+
- IET (Integrated Education and Training): AEL + occupational training simultaneously
- MOLearns: Virtual adult basic education / secondary education — statewide access
- Excel Center: 4 locations; adults 21+; tuition-free accredited diploma + industry credentials + childcare
- Graduation Alliance: Online; accredited Tier 1 diploma recognized by employers and military
- GED / HiSET: Available at AEL sites statewide
Output adjustments:
- Address diploma gap before recommending jobs that list it as a requirement
- Frame AEL as fast (not remedial) — many students earn diplomas in months
- Excel Center is highly relevant for 21+ users with children (free childcare on-site)
- IET allows users to pursue employment AND literacy simultaneously — no need to wait
ENGLISH LANGUAGE LEARNERS
Missouri context:
- MO Hispanic/Latino population: 5.1% of workforce (well below U.S. 18.3%)
- ELL needs served through AEL programs
Programs:
- AEL ELL instruction at local programs statewide
- IET model: English + job training concurrently
- All AEL students must be referred to Job Centers at orientation
Output adjustments:
- Use plain language in all outputs
- Avoid idioms and complex sentence structures
- Resume/cover letter may need extra simplification
- Note language access rights: Missouri Job Centers must assess language needs and provide access
HOMELESS / HOUSING INSECURE
Programs:
- MPWS wraparound services coordination
- Job Centers: computer, phone, fax access available
- DVOP/CODL conduct itinerant services at homeless shelters and service locations
- Veterans: DVOP/CODL provide services at shelters; screened for eligibility by non-JVSG staff
Output adjustments:
- Include Job Center physical access (computers, phone) in action plans
- Keep action plan steps realistic for unstable housing situations
- Flag housing-stabilization services as a prerequisite step if user raises housing as a barrier
- For veterans experiencing homelessness: flag DVOP/CODL outreach specifically
OLDER WORKERS (55+)
Missouri context:
- Missouri has higher proportion of population 55+ than national average
- Higher median age than U.S. average
Programs:
- Senior Community Service Employment Program (SCSEP) — Title V, Older Americans Act
- WIOA Adult Program — no upper age limit
- Job Centers: resume updating, computer skills, networking support
Output adjustments:
- Modernize resume format without erasing experience (remove dates older than 15 years if relevant)
- Coach on LinkedIn presence
- Address age-related concerns in interview prep (e.g., "tell me about yourself" as a redirect to recent strengths)
- Focus on reliability, institutional knowledge, and mentorship value as competitive advantages
PUBLIC SECTOR HIRING ADJUSTMENTS
When a barrier population member applies for government positions (federal, state, or local), apply these additional adjustments on top of the standard population guidance above.
| Population | Public Sector-Specific Adjustment |
|---|---|
| Veterans | Flag 5-point or 10-point veteran preference on all government applications; mention VEOA (apply to status-only federal postings), VRA (non-competitive up to GS-11), and 30% disabled veteran authority; translate MOS to federal GS series classifications; military experience often directly qualifies for federal positions |
| Individuals with disabilities | Flag Schedule A non-competitive hiring authority for federal positions; connect to agency Selective Placement Program Coordinator (SPPC); MVR/RSB can provide Schedule A letters; state/local governments may have similar non-competitive disability hiring programs |
| Justice-involved | Note: most government applications ask about conviction history; some positions have mandatory disqualifiers (law enforcement, financial, security clearance); focus applications on positions without conduct bars; federal Fair Chance Act delays criminal history inquiry until after conditional offer for federal jobs and contractors; highlight rehabilitation and time elapsed |
| Youth 14–24 | Federal Pathways Program offers internships and recent graduate positions; state government internship programs available in most agencies; TANF subsidized employment can place youth in public agencies; encourage government internships as a pathway to permanent civil service employment |
| Older workers (55+) | Government values experience and has no mandatory retirement age for most positions (exceptions: law enforcement, air traffic control); federal retirement benefits are among the strongest available; SCSEP experience may lead to unsubsidized government positions; highlight institutional knowledge and mentorship value |
| No diploma | Limited federal options below GS-2 without education equivalency; state and local maintenance, trades, and custodial positions may be accessible; recommend credentialing (GED/HiSET) as a prerequisite; some government positions accept equivalent combinations of education and experience |
| English learner | Bilingual positions are in high demand across government (especially social services, healthcare, education agencies); some federal agencies offer language premium pay; note that civil service exams are typically in English — AEL services should be prioritized first |
| SNAP/TANF recipients | Government positions often offer strong benefits (health insurance, retirement) that complement the transition off public assistance; many entry-level government positions (clerk, aide, technician) provide stable employment with advancement pathways |
Nonpartisan informational resource for Missouri — District 2 — not legal, medical, or financial advice. Source: dougdevitre/access-to-jobs.
Paid for by Matt Grant for Congress.
